Conflict Resolution

Conflict Resolution

Top Tips from Brigid Leishman, our guest speaker at the Conflict Resolution Development Network session for clients! 

Brigid's talked about these key areas in relation to Conflict in the Workplace:

1. Five key reasons conflict arises

2. Manage, don't avoid

3. Conflict can be healthy

4. First principle. You are always in control of your own behaviour

Brigid's Tip # 1

You are not always in control of every situation, however you are always
in control of your own behaviour. 100%

Brigid's Tip # 2

As the famous philosopher Kenny Rogers says, "You gotta know when to

hold 'em, know when to fold 'em". Pick your battles

Brigid's Tip # 3

Focus on the issue not the person. Everyone is operating from their own

view of what is right

Thank you Brigid for your wonderful insight.

Want to get more tips? Attend our next Development Network Session - check out our events page or contact us E:

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About Brigid

Brigid is an experienced senior executive who has lived and worked in four countries. She has managed, worked with, and coached people at all levels and from many different backgrounds. She is known for her direct style and likes to bring humour to her presentations/which assists in embedding learning. She has raised four children as a working mother, so is well versed with conflict inside and outside of the workplace!

Follow this link to learn more about Brigid: